Privacy Policy

This Privacy Policy describes how Xiashi Limited ("we", "us", "our") collects, uses, and protects information when you use Xiashi ("the Service").

1. Information We Collect

Account & Communication Information: When you contact us for support or inquiries, we may collect your email address and the content of your communication. Device Information: Device type, operating system version, application version, and device identifiers. Usage Information: Aggregated data about service usage, such as connection duration and bandwidth consumption, for the purpose of service delivery and optimization. Advertising Information: Our advertising partners may collect your mobile advertising identifier, IP address, and device information through their SDKs to serve and measure ads. Diagnostic Information: Information about requests made to our servers (timestamps, device/app information) for troubleshooting and security purposes. We do not collect or store your browsing activity, DNS queries, or the specific content of your communications while using the Service.

2. How We Use Your Information

To provide, maintain, troubleshoot, and support the Service For billing and payment processing To communicate with you about the Service To improve and develop our services To serve and measure advertising To prevent fraud, abuse, and security threats

3. How We Share Information

We share information only with trusted third-party service providers (e.g., payment processors, cloud infrastructure, advertising networks) on a need-to-know basis, under appropriate confidentiality and data processing agreements. These partners are obligated to protect your data and use it solely for the purposes we engage them for. We do not sell your personal information.

4. Cookies and Tracking Technologies

We and our advertising partners use cookies and SDKs for advertising-related purposes (serving ads, measuring ad performance, and retargeting). You can manage cookie preferences through your browser or device settings. After opting out of personalized advertising, you may still see non-personalized ads.

5. Data Security & Retention

We implement reasonable security measures to protect information against unauthorized access or disclosure. We retain information only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Legal Requests

We may disclose information where required by applicable law, court order, or governmental regulation, or to protect the rights, property, or safety of Xiashi Limited, our users, or the public. We will notify users of such disclosures where legally permitted.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, contact us at the email below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the Service or email where appropriate. Continued use of the Service after changes constitutes acceptance of the updated policy.

9. Contact Us

For questions about this Privacy Policy, contact us at: support@xiashinet.com